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It is unlawful for airport operators and their lessees, tenants, concessionaire and contracts to discriminate against any person because of race, color, national origin, sex, creed or disability in public services and employment opportunities. The City of Kansas City, Missouri, staff has established a process for travelers to file a complaint under Title VI. Any person who believes that he or she has been discriminated against by the City or either of our airports on the basis of race, color, national origin, sex, creed, or disability may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Forms found here. For ADA questions or complaints regarding the Kansas City Aviation Department, please contact the Section 504/ADA Human Relations Manager, Twintenia Strother at (816)243-3108 or:

Federal Aviation Administration
Office of Civil Rights, ACR-1
800 Independence Avenue, S.W.
Washington, D.C. 20591