A complete concessions overhaul is a central component of the $1.5 billion Build KCI new terminal project at Kansas City International Airport. The vision for the program is:

A CONCESSION PROGRAM THAT IS CUSTOMER-CENTRIC, PROVIDING A SENSE OF PLACE, WHICH ENGAGES USEFUL TECHNOLOGY AND INTEGRATES A TRUE SPIRIT OF KANSAS CITY.

The Kansas City Aviation Department has established the following goals for the program:

  • Opportunities for real local participation through a variety of means
  • No limits on how local operators participate in the concession program
  • Competition between concession locations
  • Prices for concession products must be reasonable
  • The concession program should be regionally inspired
  • The highest levels of customer service must be offered
  • The concession program should make use of cutting edge, useful technology
  • The concession program should be unique

SCHEDULE
National/Local Meet-Up (To Be Announced)
Community Outreach Presentation
Project Timeline
 

HOW CAN LOCAL FIRMS BE INVOLVED IN THE NEW TERMINAL CONCESSION PROGRAM?

  • Operate concessions individually as a tenant or subtenant
  • Joint venture with larger operator
  • Supplier of merchandise
  • Made of KC
  • Supplier of services
  • Store design
  • Store construction

KEY CONTACTS
National Companies Contact Information
Local Companies Contact Information

PLANS
The Future KCI

ACDBE
Learn about the Airport Concessions Disadvantaged Business Enterprise program.

CONTACT US
Email alan.gluck@icf.com for more information.