A complete concessions overhaul is a central component of the $1.5 billion Build KCI new terminal project at Kansas City International Airport. The vision for the program is:

A CONCESSION PROGRAM THAT IS CUSTOMER-CENTRIC, PROVIDING A SENSE OF PLACE, WHICH ENGAGES USEFUL TECHNOLOGY AND INTEGRATES A TRUE SPIRIT OF KANSAS CITY.

The Kansas City Aviation Department has established the following goals for the program:

  • Opportunities for real local participation through a variety of means
  • No limits on how local operators participate in the concession program
  • Competition between concession locations
  • Prices for concession products must be reasonable
  • The concession program should be regionally inspired
  • The highest levels of customer service must be offered
  • The concession program should make use of cutting edge, useful technology
  • The concession program should be unique

FREQUENTLY ASKED QUESTIONS (Updates since the previous posting are highlighted in blue)

SCHEDULE
National/Local Meet-Up (To Be Announced)
Community Outreach Presentation
Project Timeline
 

HOW CAN LOCAL FIRMS BE INVOLVED IN THE NEW TERMINAL CONCESSION PROGRAM?

  • Operate concessions individually as a tenant or subtenant
  • Joint venture with larger operator
  • Supplier of merchandise
  • Made of KC
  • Supplier of services
  • Store design
  • Store construction

KEY CONTACTS
National Companies Contact Information (November 2019 updates are highlighted in blue) 
Local Companies Contact Information (November 2019 updates are highlighted in blue)

PLANS
The Future KCI

ACDBE
Learn about the Airport Concessions Disadvantaged Business Enterprise program

CONTACT US
Email alan.gluck@icf.com for more information.